TRACK LIGHTING
LINEAR & DISPLAY LIGHTING
TRANSFORMERS & CONTROLLERS
OUTDOOR LIGHTING
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- Is there a discount on larger orders?
We have 3 price groups. Please refer to our wholesale page for more information. back to top
- Has my order shipped yet?
An email will be sent to you once the order has been shipped.
You can also go to the "My Account" link at the top right hand side of our site to check the status of your order. back to top
- How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order. back to top
- How do I create an account?
Click the "My Account" link at the top right side of our site. Next, click on the "Create an Account" link.
Then simply follow the prompts to complete setting up your account.
*Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.* back to top
- How much is my shipping?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. back to top
- I forgot my password.
Click the "My Account" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password. back to top
- How do I return my product?
Please contact costumer service for instructions on returning a product. back to top
- I received the wrong product.
If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product. back to top
- When will my order ship?
All orders placed before 2pm will be shipped the same day.
Orders placed after 2pm will be shipped the next business day. back to top
- Do you ship to my country?
Please create an account by clicking the "My Account" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time. back to top
- Do I have to pay sales tax?
You only have to pay sales tax if you are located in the same state as our warehouse (Florida). back to top
- I have a question on my charges.
Click the "My Account" link at the top right hand side of our site to review your orders. You may compare your order history on our website with your financial records. If you have further questions or concerns, please contact customer service for further assistance. back to top
- I need a copy of my receipt/invoice.
Click the "My Account" link at the top right hand side of our site to print invoices. back to top
- When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s). back to top
- When will my credit card be charged?
Your credit card will be charged within 2 hours prior to shipment of your item(s). back to top
- How do I find my product?
To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website or (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance. back to top
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